Disclaimers

Last Updated: January 19, 2026

Medical Disclaimer - Recovery Services

Lux Level Up LLC provides non-medical companion and concierge services only. We are NOT medical professionals and do NOT provide medical care, medical advice, or medical treatment.

Specifically, we do NOT:

• Diagnose medical conditions or provide medical assessments
• Prescribe, administer, or manage medications
• Perform wound care, dressing changes, or medical procedures
• Provide medical monitoring beyond basic observation
• Make medical decisions or give medical advice
• Replace or substitute for licensed medical professionals

All medical care is the sole responsibility of your licensed surgeon and medical team. Our services include companionship, transportation, meal preparation, and general assistance during your recovery period—not medical treatment.

Clients must be under the active care of a licensed physician. You are responsible for following all medical advice from your healthcare providers. In case of medical emergency, we will contact emergency services (911) and your designated medical providers immediately.

By booking our recovery services, you acknowledge that you understand the non-medical nature of our support and maintain sole responsibility for all medical care decisions.

Advisory Disclaimer - Transformation Services

Transformation services consist of coaching, accountability, and strategic planning. We are NOT licensed medical doctors, psychologists, psychiatrists, therapists, counselors, or registered dietitians.

Physical Training: Any advice regarding exercise, fitness, or physical training is for educational and motivational purposes only. Consult a licensed physician before beginning any new exercise program, especially if you have existing health conditions, injuries, or concerns.

Nutrition: Any nutritional guidance provided is general information only and not medical or dietary advice. Consult a registered dietitian or licensed nutritionist before making significant dietary changes.

Mental Health: Our services are NOT therapy or mental health treatment. If you are experiencing depression, anxiety, trauma, suicidal thoughts, or other mental health concerns, please seek care from a licensed mental health professional immediately.

Results May Vary: Individual results depend on your effort, commitment, starting point, and unique circumstances. We cannot and do not guarantee specific outcomes. Success in our programs requires consistent personal action and follow-through.

No Professional Relationship

Our services do not create any of the following professional relationships:

• Doctor-patient relationship
• Therapist-client relationship
• Dietitian-client relationship
• Attorney-client relationship

We recommend consulting appropriate licensed professionals for specialized needs.

Assumption of Risk

Recovery Services: You acknowledge and accept all risks associated with post-surgical recovery, including but not limited to medical complications, infection, delayed healing, scarring, dissatisfaction with surgical results, or any adverse outcomes. These risks are inherent to surgical procedures and recovery, not our services.

Transformation Services: You acknowledge and accept all risks associated with physical training, dietary changes, and personal development activities. Physical exercise carries inherent risks including injury, strain, or exacerbation of existing conditions.

Third-Party Services

We may coordinate with or recommend third-party services including:

• Surgeons and medical professionals
• Accommodation providers
• Transportation services
• Fitness trainers or nutritionists

We are not responsible for the quality, safety, or outcomes of third-party services. Any issues with third parties should be addressed directly with them.

No Guarantee of Results

While we are committed to providing high-quality services, we cannot and do not guarantee specific results, outcomes, or transformations. Success depends on factors outside our control, including:

• Your individual circumstances and starting point
• Your effort, consistency, and follow-through
• Underlying health conditions or limitations
• External life circumstances and stressors
• Quality of surgical procedures (for recovery services)

Testimonials and Results

Any testimonials, success stories, or before/after transformations represent individual experiences and do not guarantee similar results for all clients. Past performance does not predict future outcomes.

Emergency Situations

If you are experiencing a medical emergency, call 911 immediately. Do not rely on our services for emergency medical response.

Our role in emergencies is limited to:

• Calling emergency services
• Notifying your designated emergency contacts
• Coordinating with your medical team as appropriate
• Providing non-medical support and presence

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any medical complications, injuries, or adverse outcomes
• We are not liable for dissatisfaction with surgical results or transformation outcomes
• Our total liability shall not exceed the amount you paid for our services
• We are not liable for indirect, consequential, or incidental damages

Your Responsibility

By using our services, you agree that:

• You are solely responsible for all medical decisions and care
• You will consult appropriate licensed professionals for health concerns
• You will follow all medical advice from your healthcare providers
• You understand the limitations of our non-medical, non-therapeutic services
• You accept all risks associated with surgical recovery and personal transformation

Questions or Concerns

If you have questions about these disclaimers or our services, please contact us BEFORE booking:

Lux Level Up LLC
Email: [email protected]
Phone: 512-264-5856